Shipping Policy

The shipping policy for The Friday Store is designed to provide clarity and transparency regarding the delivery of products. Understanding the shipping process is essential for customers to manage their expectations and ensure a smooth transaction.

1. Shipping Locations

The Friday Store currently offers shipping services worldwide. This allows customers from various regions to access our curated selection of stylish and elegant dresses.

2. Standard Shipping Time

The standard shipping time for orders is estimated to be between 12 to 20 days. This timeframe accounts for processing and transit times, which may vary based on the destination and other logistical factors.

3. Express Delivery

For customers requiring faster delivery, express shipping options are available. The estimated delivery time for express shipping is between 4 to 8 days. This service is ideal for urgent orders and ensures that customers receive their items promptly.

4. Free Shipping

The Friday Store offers free shipping on select orders. Customers are encouraged to check the specific terms and conditions related to free shipping during the checkout process. This initiative aims to enhance customer satisfaction and encourage purchases.

5. Tracking Your Order

Once an order is shipped, customers will receive a tracking number via email. This tracking number can be used to monitor the shipment's progress and estimated delivery date, providing peace of mind throughout the shipping process.

6. Address Accuracy

It is crucial for customers to provide accurate and complete shipping addresses. The Friday Store is not responsible for non-delivery due to incorrect address details. In cases where an order is returned due to an incorrect address, additional shipping charges may apply for re-delivery.

7. Delayed or Lost Shipments

In the event of a delayed shipment beyond the estimated delivery time, customers are encouraged to contact customer support for assistance. In rare cases of lost shipments, The Friday Store will collaborate with the courier service to resolve the issue effectively.

8. Returns and Exchanges

Shipping costs for returns or exchanges are typically the responsibility of the customer unless the item received is defective or incorrect. For more details regarding returns and exchanges, customers should refer to the relevant policy section.

For any further inquiries regarding shipping, customers may reach out to our support team for assistance.